Telecom – Expanding Connectivity

Telecommunication firms like Airtel, Vodafone, BSNL, Aircel, and MTN Uganda and Kenya have always battled a dual mandate: expand rapidly to serve millions of new customers while keeping networks secure and compliant.

Our engagement focused on designing carrier-grade data centers to support IP/MPLS backbones, rolling out over 1,000 telecom infrastructure sites, and building Network Operations Centers (NOCs) capable of 24/7 monitoring across vast geographies. We also integrated lawful interception controls and fraud detection systems into their infrastructures, protecting against both revenue leakage and regulatory penalties.

Execution through global delivery governance ensured consistency and accountability across multiple vendors and countries. As a result, rollout speeds improved by 30%, SLA compliance hit 99.9%, and revenue leakage from fraud was cut by nearly 20%. For millions of end-users, this translated to dependable connectivity across India and Africa, and for telecom providers, it secured their growth trajectory.